E-” appears on the screen. [355, Self-diagnosis display [356, A sound is produced when the product is shaken – Sony Cyber-shot RX10 III User Manual

Page 270: E-” appears on the screen, Self-diagnosis display

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remove the battery pack, and allow it to cool down before trying this corrective procedure.

If an AC-PW20 AC Adaptor (sold separately) is used, disconnect the power cord.

Connect the power cord and turn on the product again. If the product repeats the same

error often or still does not work after trying these solutions, consult your Sony dealer or

local authorized Sony service facility.

[354] Troubleshooting

Troubleshooting

Others

A sound is produced when the product is shaken.

Sound may be produced when the product is shaken while the power is turned off, but

this is not a malfunction.

[355] Troubleshooting

Troubleshooting

Others

“--E-” appears on the screen.

Remove the memory card, and insert it again. If the problem persists even after

performing this procedure, format the memory card.

[356] Troubleshooting

Messages

Messages

Self-diagnosis display

If a code starting with a letter of the alphabet appears, the self-diagnosis function on this
product is working. The last two digits (indicated by □□) will differ depending on the state of
this product.

If you cannot solve the problem even after trying the following corrective actions a few times,

this product may need repair. Contact your Sony dealer or local authorized Sony service

facility.

C:32:□□

There is trouble with the product’s hardware. Turn the power off and on again.

C:13:□□

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