Solutions to remote control problems – Epson 100" EpiqVision Ultra LS500 4000-Lumen Pixel-Shift 4K UHD 3LCD Laser Projector TV System with 100" Screen (White Projector) User Manual
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• Make sure
Sleep Mode
is not in effect.
• The power cord may be defective. Try another power cord. If that doesn't work, disconnect the cord
and contact Epson.
• Disconnect the projector from the network to see if there is a network setting that needs to be
changed.
Parent topic:
Solving Projector or Remote Control Operation Problems
Related references
Projector Light Status
Projector Setup Settings - Extended Menu
Projector Feature Settings - Settings Menu
Related tasks
Unlocking the Projector's Buttons
Related topics
Using the Projector on a Network
Solutions to Remote Control Problems
If the projector does not respond to remote control commands, try the following solutions:
• Check that the remote control batteries are installed correctly and have power. If necessary, replace
the batteries.
• Make sure you are operating the remote control within the reception angle and range of the projector.
• Make sure the projector is not warming up or shutting down.
• Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release
the button to wake the remote control up.
• Make sure the projector remote control is paired to the streaming device to operate Android TV
features (if applicable).
• Make sure you are using the projector remote control and not the remote control for Android TV.
• Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the
projector's remote receivers. Dim the lights or move the projector away from the sun or interfering
equipment.
• If you lose the remote control, you can purchase another from an authorized Epson reseller.
Parent topic: