Solutions to hdmi link problems, Solving network problems – Epson 100" EpiqVision Ultra LS500 4000-Lumen Pixel-Shift 4K UHD 3LCD Laser Projector TV System with 100" Screen (White Projector) User Manual
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Related references
Related tasks
Replacing the Remote Control Batteries
Solutions to HDMI Link Problems
If you cannot control an HDMI device using the HDMI Link buttons, try the following solutions:
• Make sure all necessary cables are securely connected and the power is on for the projector and
connected video sources.
• Make sure the cables meet the HDMI CEC standard.
• Make sure the connected device meets the HDMI CEC standard. See the documentation supplied
with the device for more information.
• Make sure the
HDMI Link
setting is set to
On
.
• Check if the device is available in the
Device Connections
list in the
Settings
menu. If the device
does not appear, it does not meet the HDMI CEC standards. Connect a different device.
• Make sure the connected devices are turned on and in standby status. See the documentation
supplied with the device for more information.
• If you connected a new device or changed any connections, make sure the CEC function is set for the
connected device. You may need to restart the device.
• Connect no more than three devices that support HDMI Link at the same time.
• If you have connected a speaker or receiver, set the output to PCM.
• If your projector shuts itself off, the connected video source may be turning off the projector. Try
turning off the
HDMI Link
setting on the projector and video source. See the documentation for your
device for information on how to disable the HDMI Link setting.
Parent topic:
Solving Projector or Remote Control Operation Problems
Related references
Projector Feature Settings - Settings Menu
Solving Network Problems
Check the solutions in these sections if you have problems using the projector on a network.