Sun proprietary/confidential: internal use only – Sun Microsystems 6900 User Manual

Page 24

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Sun StorEdge 3900 and 6900 2.0 Series Troubleshooting Guide • March 2003

Sun Proprietary/Confidential: Internal Use Only

1. Discover the error by checking one or more of the following messages or files:

Storage Automated Diagnostic Environment alerts or email messages

/var/adm/messages

Sun StorEdge T3+ array

syslog

file

Storage Service Processor messages

/var/adm/messages.t3

messages

/var/adm/log/SEcfglog

file

2. Determine the extent of the problem by using one or more of the following

methods:

Review the Storage Automated Diagnostic Environment topology view.

Using the Storage Automated Diagnostic Environment revision checking
functionality, determine whether the package or patch is installed.

Verify the functionality using one of the following tools:

checkdefaultconfig

(1M)

cfgadm -al

output

luxadm

(1M) output

Review the multipathing status using the Sun StorEdge Traffic Manager (MPxIO)
software or

vxdmp

(1M) command.

3. Check the status of a Sun StorEdge T3+ array by using one or more of the

following methods:

Review the Storage Automated Diagnostic Environment device monitoring
reports.

Run the

checkt3config

(1M) and

showt3

(1M) commands, which check and

display the Sun StorEdge T3+ array configuration.

Manually open a Telnet session to the Sun StorEdge T3+ array.

Review the

luxadm

(1M) display output.

Review the LED status on the Sun StorEdge T3+ array.

Review the Explorer Data Collection Utility output, which is located on the
Storage Service Processor.

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