13 troubleshooting guide, Problem possible cause solution – TechniSat DigiCorder S2 User Manual

Page 105

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13 Troubleshooting guide

105

Problem

Possible cause

Solution

Various programmes not shown in
programme list

Incorrect programme list selected

Select different programme list (see
Point 7.2.3.1)

Sound OK, no TV picture

Set to radio mode

Switch to TV mode

Programmes such as Pro 7, Sat 1,
Kabel 1, DSF and 9live show
interference

Interference from DECT cordless
telephones

Increase distance between base
station and receiver

Receiver cannot be operated

Defective data stream-->receiver
blocked

Pull mains plug for approx. 5
seconds, then switch receiver on
again

Remote control not working

Batteries are spent

Replace batteries

Incorrect remote control code set

Set correct remote control code
(Point 6.2.3)

Intermittent appearance of square
blocks in picture. Occasionally
switches to freeze frame, no sound.
Screen intermittently black with
message „No signal“

Heavy rain or snow

Remove snow from dish

Antenna incorrectly adjusted

Adjust antenna

Dish too small for location

Use larger antenna

Obstruction between dish and
satellite (e.g. a tree)

Mount dish with unobstructed line of
sight

No picture, no sound,
display on

Short circuit in LNB connection

Switch receiver off, fix short circuit,
switch receiver on again

Defective or missing cable
connection

Check all cable connections

Defective LNB

Exchange LNB

Incorrect external unit selected on
receiver

Correct setting
(see Point 6.4)

Antenna incorrectly adjusted

Adjust antenna

No picture, no sound,
no display

No mains power

Check mains cable and plug
connections

No reception of programmes that
were previously in order

Antenna defective or not adjusted

Check antenna

Programme being transmitted on a
different transponder

Perform search/scan (see Point 9.4)

Programme no longer being broad-
cast

None

Antenna cannot be rotated

Motor not compatible with DiSEqC

Use suitable motor

BED_ANL_DIGICORDER_S2_28/03.QXD 30.03.2006 11:38 Uhr Seite 105

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