SecurityMan Cyber Eye - Manual (Page 81)

CyberEyes User’s Manual Rev.1 79
higher version to enable this function.
8: Why does the player prompt "download fail..." when I want to remotely browse the channel images?
Please:
Ÿ Ensure the local browse of the channels is in progress.
Ÿ Ensure the security settings of the browser are correct.
If you are using Internet Explorer 5.0 or a higher version, please follow the steps below to set the Internet
browser:
Ÿ On the Tools menu, click Internet Options.
Ÿ In the Internet Options dialog box, click the Security tab, and select the Internet or Local Intranet icon as
required, and then click Custom Level to enter the Security Settings dialog box.
Ÿ Set the sub-item named Initialize and script ActiveX controls not marked as safe under ActiveX
controls and plugs-ins as Enable or Prompt.
9: Why does the Call-out alarm not have any sound under Windows 2000 or Windows ME operating
systems?
It might be because your modem could not play this format of sound files. Some voice modems can only
support the format of 8000Hz, 16-bit sound files under Windows 2000 or Windows ME. However, you can
convert the format to the supported ones using the recording program attached to CyberEyes.
10: If the computer is improperly shut down, the recorded images will not be openable. What shall I do
to resolve the problem?
The recorded database might lead to error and cannot be opened due to improper operation. However, you
may remedy the database using Microsoft Access. Please follow the instructions below:
1. Find the database.gdb file in the image storage directory (or you may view the directory info on the
Storage tab in System Settings).
2. Open the file with Microsoft Access, and Microsoft Access will ask you whether to remedy the database
error. Choose remedy.
3. The remedied database can then be opened using CyberEyes, and the images can also be viewed.
It is strongly recommended that you redirect a database for your recorded images. The way to do this is to
specify a new and empty directory for image storage on the Storage tab.
11: How do I find the IP address of my computer?