Troubleshooting disk drives and dvd-rom drives – Avaya Sun Fire V880 User Manual

Page 186

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Troubleshooting

186 Avaya CMS Sun Fire V880 Computer Hardware Installation, Maintenance, and Troubleshooting

Troubleshooting disk drives and DVD-ROM drives

This section describes the symptoms of disk drive and DVD-ROM drive failures and
suggests solutions to correct the problem.

Symptom - The operating system reports a disk drive read, write, or parity error or reports
a DVD-ROM drive read error or parity error.

Solution - Replace the drive that is indicated in the failure message. The operating system
identifies the internal drives as shown in the following table.

Symptom - The disk drive fails to respond to commands.

Solution - To test the disk drives:

1. Enter:

/usr/sbin/shutdown -y -i0 -g0

The system shuts down.

2. At the ok prompt, enter the following commands:

setenv auto-boot? false

reset-all

The system resets.

Operating

system address

Drive physical location and target

c1t<X>d0s0

Disk drive, target <X> (<X> represents the target

number and slot number, 0 to 5)

c0t6d0s0

DVD-ROM drive, target 6

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