Avaya Sun Fire V880 User Manual

Page 202

Advertising
background image

Troubleshooting

202 Avaya CMS Sun Fire V880 Computer Hardware Installation, Maintenance, and Troubleshooting

To send a test alarm:

1. Enter the following commands to set up the test environment:

. /opt/cc/aot/bin/aom_env

cd /opt/cc/aot/bin

aom start

export PRODUCT_TYPE=TEST

2. Enter:

./log_error -e 30001 -d "test alarm"

This sends a test alarm.

3. Enter:

./alarm_view -p TEST -a TEST_ALARM

This will display the test alarm.

4. Enter:

./alarm_resolve -p TEST -a TEST_ALARM

This resolves the test alarm.

5. Enter:

tail -f aom_log

The AOM log file is displayed.

6. If you change an AOM parameter, such as the product ID or the telephone number,

you must turn AOM off and back on again to recognize the new parameters. These
parameters are in /opt/cc/aot/data/admin/sysSetup.cfg file. Be sure to set
the port to value 1 for ttya.

7. If the /opt/cc/aom/data/log file has the message "aom cms alarm is

disabled"

, enter:

export PRODUCT_TYPE=TEST

This enables the alarm.

Advertising