Remote console port problems – Avaya Sun Fire V880 User Manual

Page 200

Advertising
background image

Troubleshooting

200 Avaya CMS Sun Fire V880 Computer Hardware Installation, Maintenance, and Troubleshooting

Remote console port problems

This section contains problems you may encounter with the remote console port.

Symptom - The remote console port will not initialize for dialing in or dialing out.

Solution - To correct this problem:

1. Enter:

sacadm -l

If the system status reports NO_SAC, the port is not working properly.

2. Enter:

/cms/install/bin/abcadm -i -b 9600 ttya

The following message should be displayed:

If this message is not displayed, continue with Step 3.

3. Enter:

/cms/install/bin/abcadm -r ttya

The following message is displayed:

4. Enter: y

The following message is displayed:

The port monitor turns off.

5. Enter:

ps -ef | grep sac

This finds any SAC processes that are running. If any processes are found, continue
with Step 6. Otherwise, continue with Step 7.

ttya set to incoming port 9600 baud

ttya is currently set to be incoming

Are you sure you want to change it? [y,n,?]

ttya administration removed

Advertising