HP Color LaserJet CM4730 Multifunction Printer series - Manual (Page 293)

Media damage
Defect description
The media has wrinkles, curls, creases, or tears.
Possible causes
Operating environment or media in use does not meet HP specifications. Trays are not configured
properly, or settings are not correct for media in use. There are undetected jams.
Troubleshooting and suggestions
1. Make sure that the environmental specifications for the device are being met.
2. Make sure that type and quality of the media you are using meet HP specifications.
3. Make sure that the media is loaded correctly.
4. Make sure that the media type and size for the tray are set correctly in the control panel for the
media that you are using.
5. Make sure that the media you are using does not have any wrinkles or dents from handling, and
that the media is not contaminated with visible fingerprints or other foreign substances.
6. Make sure that the fuser and transfer belt are seated correctly.
7. Inspect the jam areas and remove any undetected jammed or torn media.
ENWW Correct print quality and copy quality problems 277