Hp customer care – HP Color LaserJet CM4730 Multifunction Printer series User Manual

Page 320

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HP customer care

Online services

For 24-hour access to information by using a modem or Internet connection

World Wide Web: Updated HP printer software, product and support information, and printer drivers in
several languages can be obtained from

http://www.hp.com/support/ljcm4730mfp

. (The site is in

English.)

Online troubleshooting tools

HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop
computing and printing products. ISPE helps you quickly identify, diagnose, and resolve computing and
printing problems. The ISPE tools are available at

http://instantsupport.hp.com

.

Telephone support

Hewlett-Packard Company provides free telephone support during the warranty period. When you call,
you will be connected to a responsive team that is waiting to help you. For the telephone number for
your country/region, see the flyer that came in the box with the product, or visit

http://www.hp.com/

support

. Before calling HP, have the following information ready: the product name and serial number,

the date of purchase, and a description of the problem.

You can also find support on the Internet at

http://www.hp.com

. Click the support & drivers block.

Software utilities, drivers, and electronic information

Go to

http://www.hp.com/go/cljcm4730mfp_software

. (The site is in English, but printer drivers can be

downloaded in several languages.)

For information over the telephone, see the flyer that came in the box with the MFP.

Fax accessory support

Go to

http://www.hp.com/go/mfpfaxaccessory300

.

HP direct ordering for accessories or supplies

Order supplies from the following Web sites:

United States:

http://www.hp.com/sbso/product/supplies

Canada:

http://www.hp.ca/catalog/supplies

Europe:

http://www.hp.com/go/supplies

Asia-Pacific:

http://www.hp.com/paper/

Order accessories from

http://www.hp.com/support/ljcm4730mfp

.

To order supplies or accessories over the telephone, call the following numbers:

United States businesses: 800-282-6672

United States small and medium businesses: 800-888-9909

United States home and home offices: 800-752-0900

Canada: 800-387-3154

304 Appendix B Service and support

ENWW

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