Sensaphone SCADA 3000 Users manual - Manual (Page 100)

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SCADA 3000 User’s Manual
ALARm ACKNOWLeDGmeNT
Alarm Acknowledgment - Voice Dialout
Repeated below is the same example of what SCADA 3000 might say during a typical “voice”
dialout:
“Hello, this is (ID number)
(“Custom ID message”)
“Alarm Channel 1 is too high. It is now 82.90 degrees Fahrenheit.
“Hello, this is (ID number)
(“Custom ID message”)
“Alarm Channel 1 is too high. It is now 82.90 degrees Fahrenheit.
“Hello, this is (ID number)
(“Custom ID message”)
“Alarm Channel 1 is too high. It is now 82.90 degrees Fahrenheit.
“Enter acknowledgment code.”
SCADA 3000 will now wait 5 seconds for the Touch-Tone acknowledgment code to be entered.
After the last digit of the acknowledgment code has been received, SCADA 3000 will respond
by saying: “Alarm Acknowledged by (last number dialed).” The alarm has been acknowledged
and the unit will hang up. Once the alarm has been acknowledged, the dialout process stops.
If the Touch-Tone acknowledgment code is not received, the SCADA 3000 will offer you a
second chance to enter it, responding with: “beep,” “error,” “Enter acknowledgment code.” If
the acknowledgement code is still not received, then the SCADA 3000 will respond by saying:
“beep,” “error,” “goodbye.” The alarm has not been acknowledged. SCADA 3000 will hang
up and wait for a callback acknowledgment. This waiting period is called the “intercall delay
time.” During this time you may call the unit back from a Touch-Tone phone. Wait for the
unit to beep. Then hit any key on the phone, and the unit will give a voice report. Once you
receive the complete report, enter the code to acknowledge the alarm.
Note: An alarm cannot be acknowledged using a pulse (rotary) telephone.
Alarm Acknowledgment - Pager Dialout
SCADA 3000 will dial out to your pager service and leave a number on the display of your
pager. (See Programming Section) The unit will then hang up without speaking a voice mes-
sage and wait for callback acknowledgment. This waiting period is called the “intercall delay
time.” During this time you may call the unit back from a Touch-Tone phone to receive a report
of the alarm condition and acknowledge the alarm by entering the acknowledgment code.
Note: An alarm cannot be acknowledged using a pulse (rotary) telephone.
Below is an example of what SCADA 3000 will say when you call it back to acknowledge a typi-
cal alarm:
“Hello, this is (ID number)
(“Custom ID message”)
“Alarm Channel 1 is too high. It is now 82.90 degrees Fahrenheit.
“Hello, this is (ID number)
(“Custom ID message”)
“Alarm Channel 1 is too high. It is now 82.90 degrees Fahrenheit.
“Hello, this is (ID number)
(“Custom ID message”)
“Alarm Channel 1 is too high. It is now 82.90 degrees Fahrenheit.
“Enter acknowledgment code.”