Sensaphone SCADA 3000 Users manual - Manual (Page 229)

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Chapter 21: PC Alarm Dialout
Figure 7: Custom Voice screen
This screen shows the custom voice message descriptions, which alarm they are associated with,
and when they were recorded.
Note: Voice message association is programmed on the Alarms programming
screen (Notification Tab).
The first step is to enter a voice message description for each message you will be recording.
Next, use the buttons to the far right of the screen to record each voice message.
Programming Destinations
Step Four is to program destinations. Destination programming is identical to the method
used for normal operation for destination types except Numeric Pagers. The following differ-
ences apply:
Since the PC Alarm Dialout program can process alarms from multiple SCADA 3000 units
at once, a unique Alarm ID number is added to every PC-generated alarm message. The
Alarm ID number is automatically added to all Voice, Fax, E-mail, and Alphanumeric Pager
calls. The only exception is Numeric Pager calls. Typically, you can program a numeric pager
destination with only the pager number. In this case no additional codes need to be added.
However, in instances where the pager service disconnects quickly, or if you must navigate
through a voice menu with touch-tones, you will need to add additional codes. To have the
Alarm ID number appear on a numeric pager insert the letter “D” into the telephone number.
An example is shown below:
Example: 7772233PP6105551234D#
Description of each segment of the beeper number above:
7772233 = pager telephone number
P = 2 second pause
6105551234 = computer telephone number to appear on pager
D = Alarm ID number (4 digits)
# = # (touch-tone)
On the Numeric pager this would appear as “6105551234-0001” which translates to a call from
telephone number 610-555-1234 with Alarm ID 0001. To find out exactly what the alarm is,
the person would have to call 610-555-1234 and enter the Alarm ID number. The computer
would then recite the complete Alarm information and allow the person to enter an acknowl-
edgement code to cancel the dialout process.