Metrohm 719 S Titrino - Manual (Page 143)

6.5 Warranty and conformity
719 S Titrino
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6.5 Warranty and conformity
6.5.1 Warranty
The warranty regarding our products is limited to rectification free of
charge in our workshops of defects that can be proved to be due to
material, design or manufacturing faults which appear within 12
months from the day of delivery. Transport costs are chargeable to
the purchaser.
For day and night operation, the warranty is valid for 6 months.
Glass breakage in the case of electrodes or other glass parts is not
covered by the warranty. Checks which are not a result of material or
manufacturing faults are also charged during the warranty period.
For parts of outside manufacture insofar as these constitute an ap-
preciable part of our instrument, the warranty stipulations of the
manufacturer in question apply.
With regard to the guarantee of accuracy, the technical specifica-
tions in the Instructions for Use are authoritative.
Concerning defects in material, construction or design as well as the
absence of guaranteed features, the purchaser has no rights or
claims except those mentioned above.
If damage of the packaging is evident on receipt of a consignment
or if the goods show signs of transport damage after unpacking, the
carrier must be informed immediately and a written damage report
demanded. Lack of an official damage report releases METROHM
from any liability to pay compensation.
If any instruments and parts have to be returned, the original pack-
aging should be used if at all possible. This applies above all to in-
struments, electrodes, buret cylinders and PTFE pistons. Before
embedment in wood shavings or similar material, the parts must be
packed in a dustproof package (for instruments, use of a plastic bag
is imperative). If open assemblies are enclosed in the scope of de-
livery that are sensitive to electromagnetic voltages (e.g. data inter-
faces etc.) these must be returned in the associated original protec-
tive packaging (e.g. conductive protective bag). (Exception: assem-
blies with built-in voltage source belong in a non-conductive protec-
tive packaging). For damage which arises as a result of non-
compliance with these instructions, no warranty responsibility what-
soever will be accepted by METROHM.