2 maintenance – Banner PresencePLUS P4 COLOR Series User Manual

Page 8

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Local: 763.544.3164
Toll Free: 1.888.3.SENSOR (1.888.373.6767)

Phone

763.544.3213

Fax

[email protected]

E-mail

Banner Engineering Corp.
9714 10th Avenue North, Minneapolis, MN 55441 USA

Address

To help Banner better assist you, be ready to provide the following information:
• PresencePLUS software version (to find version number, click Help in the Main Menu toolbar and choose About)
• Operating system of your PC
• Sensor Model Number and Date Code. Model Number is on top of Sensor, Date Code is either on the bottom or the

side

• Exact wording of any messages that appeared on your screen
• A description of what you were doing and what happened
• A description of how you tried to solve the problem
See

Maintenance

on page 8

1.2 Maintenance

Maintenance tasks include keeping the hardware free of dust and dirt and possibly updating the PresencePLUS software

as new versions become available.

Cleaning the Sensor

Regularly remove any dust or dirt from the Sensor using a soft cloth. If needed, slightly dampen the cloth with a weak

solution of neutral detergent. Avoid getting dirt on the imager (the area behind the lens). If the imager is dirty, use

anti-static compressed air to blow off the dust.

Cleaning the Lens

Regularly remove dust, dirt, or fingerprints from the lens. Use anti-static compressed air to blow off dust. If necessary,

use a lens cloth and lens cleaner or window cleaner to wipe off remaining debris.
Do not use any other chemicals for cleaning.

Updating the PresencePLUS Software

The current version of PresencePLUS software is available for download from the Banner website. See Banner Website

for the software downloads link.

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