2 maintenance – Banner PresencePLUS P4 COLOR Series User Manual
Page 8
Local: 763.544.3164
Toll Free: 1.888.3.SENSOR (1.888.373.6767)
Phone
763.544.3213
Fax
Banner Engineering Corp.
9714 10th Avenue North, Minneapolis, MN 55441 USA
Address
To help Banner better assist you, be ready to provide the following information:
• PresencePLUS software version (to find version number, click Help in the Main Menu toolbar and choose About)
• Operating system of your PC
• Sensor Model Number and Date Code. Model Number is on top of Sensor, Date Code is either on the bottom or the
side
• Exact wording of any messages that appeared on your screen
• A description of what you were doing and what happened
• A description of how you tried to solve the problem
See
Maintenance
on page 8
1.2 Maintenance
Maintenance tasks include keeping the hardware free of dust and dirt and possibly updating the PresencePLUS software
as new versions become available.
Cleaning the Sensor
Regularly remove any dust or dirt from the Sensor using a soft cloth. If needed, slightly dampen the cloth with a weak
solution of neutral detergent. Avoid getting dirt on the imager (the area behind the lens). If the imager is dirty, use
anti-static compressed air to blow off the dust.
Cleaning the Lens
Regularly remove dust, dirt, or fingerprints from the lens. Use anti-static compressed air to blow off dust. If necessary,
use a lens cloth and lens cleaner or window cleaner to wipe off remaining debris.
Do not use any other chemicals for cleaning.
Updating the PresencePLUS Software
The current version of PresencePLUS software is available for download from the Banner website. See Banner Website
for the software downloads link.