Talkaphone VOIP-500K Native VoIP Keypad Emergency Phone - Manual (Page 45)

VOIP-500 Series Phone
Configuration and Operation Manual
Page 45 of 90
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All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
4.10.2. Statistics
The Statistics page allows you to manage and maintain the details of the phone calls, current state of the
phone, call statistics, call details, and auxiliary details. It also allows you to clear the statistics and provides a
link to download the statistics to a text file.
Login → Maintenance → Statistics
Figure 24 Statistics
To download the statistics file:
1. Select or unselect a specific category of statistics. By default, all options are selected.
2. Click the Download link to download the statistics file to the local computer. A prompt should appear
requesting to “save or open” the Statistics File. Click the Save option to save the file on the local PC.
3. Click Apply to save settings.
Note To clear statistics, check the checkbox next to “Clear statistics” and click Apply. Executing the “Clear
statistics” option will erase all of the selected statistics from the phone.
Description of Fields in the Statistics File:
Call Statistic Fields:
Field Description
Outgoing Calls
Total outgoing call attempts
Count of outgoing call attempts made from Buttons, Keypad, and
Auxiliary Input activations.
Total unanswered outgoing calls Count of unsuccessful calls unanswered by the remote side.
Total failed outgoing calls
Count of failed calls due to events such as remote side is busy,
network issues, or unreachable destination.
Total outgoing call duration Total duration of the successful outgoing calls (hh:mm:ss)
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