Canon 3170 Series User Manual

Page 387

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15-36

Maintenance & Frequently Asked Questions

Chapter 15

LASER CLASS 3170 Series.
CFYA/YAH/YAN 120v US V1.0

Make sure the subaddress/passwords match
the settings on the other party’s fax unit. If the
other party's fax is a Canon fax and can set a
polling ID, request that they set the polling ID
to 255 decimal or 1111 1111 binary.

PROBLEM

SOLUTION

CODE

You cannot be polling receiving.

#0021

#0022

The settings for the One-touch or Coded
Speed dialing buttons you are using to dial the
other party have been deleted.

Correct the One-touch or Coded Speed dial
registration settings. (

➞4-6, 4-15)

#0025

During registration of the number for One-
touch or Coded Speed Dialing, you registered
the number for confidential or relay sending
but you omitted the subaddress.

Open the optional settings for One-touch or
Coded Speed Dialing and make sure that you
have entered a subaddress and password (if
required) for the telephone number. (

➞4-8, 4-18)

After setting up relay sending or confidential
sending, the settings for One-touch or Coded
Speed dialing may have been changed.

Open the settings for One-touch or Coded
Speed Dialing and make sure the settings have
not been changed. (

➞4-6, 4-15)

#0033

You have attempted to send a confidential
document to a fax unit that does not support
the use of ITU-T subaddresses.

Send the document without confidential
settings, or send the document to a fax that
supports the use of ITU-T subaddresses.

#0034

You sent a confidential document to another
fax unit but it was rejected.

Contact the other party and confirm the
settings on the other party’s confidential
mailbox.

#0035

You have attempted to relay a document to a
fax unit that does not support the use of ITU-
T subaddresses.

Send the document by regular transmission.

#0036

You have attempted to relay a document to a
fax unit but it was rejected.

Contact the other party and confirm that their
relay settings match the relay settings on your
fax unit.

#0037

Before you try to clear the memory, you may
want to print a memory list for reference.
(

➞8-5)

If there are documents in the memory that you
do not need, erase those documents from the
memory. (

➞8-9)

The memory in your fax is full and cannot
store a document for sending or receiving.

#0059

The number you had dialed did not match
with the registered number on the other
party's fax. The number is not registered on
the other party's fax or the number registered
on the other party's fax is not correct.

Call the other party and ask the other party to
register the number or to correct the number.
Or, set PHONE NO. CHECK of the system
setting to OFF on your fax. (

➞16-31)

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