Canon 3170 Series - Manual (Page 394)

Chapter 15 Maintenance & Frequently Asked Questions 15-43
Maintenance &
Fr
equently Asked
Questions
LASER CLASS 3170 Series.
CFYA/YAH/YAN 120v US V1.0
❏
Are the documents you send too light?
Is the Lighter indicator on your operation panel on?
Press the Contrast button until Standard or Darker is selected.
(
➞6-5)
Is your document too light?
Press the Contrast button until Darker is selected then try send-
ing again. (
➞6-5)
Is the scanning glass on your fax clean?
Copy a document on your fax and see if the copy is streaked or
dirty. If the copy is streaked or dirty, clean the scanning glass.
(
➞15-32)
❏
Cannot perform relay sending?
Does the relay unit support ITU-T subaddress/password transac-
tions?
If the relay unit does not support ITU-T subaddress/password
transactions, you cannot perform relay sending.
Has the relay unit set up a relay group correctly?
The relay group must be set up correctly on the relay unit and
the relay unit must tell you the subaddress and password. If the
relay unit has set an ITU-T password, then you must send the
document with the correct password as well as the correct
subaddress. (
➞9-10)
Does the ITU-T subaddress/password match those of the relay
unit?
Make sure you set the correct subaddress/password. ( ➞9-10)
Is the memory of the relay unit full?
Check with the relay unit and make sure there is enough
memory to receive your document. Ask the relay unit to clear
their memory then try again.
❏
Cannot perform confidential sending?
Does the other fax support ITU-T subaddress/password transac-
tions?
If the other fax does not support ITU-T subaddress/password
transactions, you cannot perform confidential sending.
Has the other party set up a confidential mailbox?
The other party must set up a confidential mailbox on the other
fax and tell you the subaddress and password. If the other party
has set an ITU-T password, then you must send the document
with the correct password as well as the correct subaddress.
(
➞10-10)