Repairs – Casella CEL CEL-63X User Manual

Page 70

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CEL-63x Environmental & Occupational Noise Meter

70

Casella CEL

The warranty excludes the following components of the product or aspects of
damage:

• Batteries (except back-up batteries)
• Microphones
• Cables and accessories of the product
• Damage caused by battery acid leakage
• Severe pump contamination
• Damage caused either accidentally or maliciously

The warranty starts with the date of invoice by Casella CEL.

Regular calibration: in order to continue the warranty past the original 2 years
the product must be returned to Casella CEL or an authorised service centre on
a yearly basis for calibration. Failure to do this will invalidate the lifetime
warranty. The product must be returned within 30 days of either the expiry of
the 24 month initial warranty and/or the date of invoice of the last calibration.

Casella CEL is a brand name of IDEAL INDUSTRIES LIMITED, a company
registered with company number 01824671 whose registered office is at
Whitebrook Park, Lower Cookham Road, Maidenhead, Berkshire SL6 8XY t/a
Casella CEL whose principal place of business is at Regent House, Wolseley
Road, Kempston, Bedford MK42 7JY.

8.3 Repairs

The manufacturer undertakes to put right any defect in the instrument that is
attributable to a fault in its design or assembly and which becomes apparent
during the warranty period.

To take advantage of this warranty, the instrument must be returned, carriage
paid, to the manufacturer‟s factory or accredited agent, where the necessary
repairs will be performed.

To obtain repair under warranty, the instrument should be packed in its
original packing or an equivalent and returned to Casella CEL‟s local agent, or
in the case of UK domestic sales, to the Casella CEL Service Department at
Bedford. Please include the following information:

Instrument type(s)

Serial number(s)

Firmware version number(s)

Customer name and address

Contact name and telephone number

Details of any PC and software involved, including version number(s)

The reason for returning the equipment, with a detailed description of
the fault and a list of any error messages that might have been displayed

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