Battery problems/solutions – TabletKiosk eo TufTab a7230X User Manual
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Chapter 06: Troubleshooting
Battery Problems/Solutions
Problem
Possible Cause
Solution
Beeping sound.
The eo TufTab’s
battery is low and
Hibernation mode is
disabled.
Connect the computer to an external
power source immediately.
The batteries are
warm after charging.
This is a normal
condition.
No action is required.
The battery LED indi-
cators do not light up
when the batteries
are charging or not.
No power is connect-
ed to the computer.
Check the power source and make sure
the AC adapter is securely plugged into
both the eo TufTab a7230X and the
power outlet.
The battery is above
10% charged.
Check the battery indicator icon in the
System Tray of the Windows’ Taskbar.
When not attached to a power source,
the LED indicators will only light up if
battery power is very low.
A battery is nearing
the end of its life.
Replace the battery. Use only batteries
recommended for use with the eo
TufTab a7230X Ultra-Mobile PC.
Battery charge icon
in the Windows
system tray is not
accurately display-
ing the remaining
charge.
Battery pack(s)
require calibration.
Calibrate the batteries as specified in
the chapter entitled Battery Care and
Usage.
The battery pack(s)
is nearing the end of
its life.
Replace the battery pack. Use only bat-
teries recommended for use with the eo
TufTab a7230X Ultra-Mobile PC.
Battery pack(s) will
not charge when
attached to power
source.
Power source voltage
exceeds battery
specifications.
The smart battery packs in your eo
TufTab a7230X will shutdown and
refuse to charge is power amperage or
voltage exceeds its specifications. Check
to make sure the power source is within
range of the power specifications listed
on the AC adapter that came with your
eo TufTab a7230X Ultra-Mobile PC.
Battery pack has
overheated.
Shutdown the eo TufTab a7230X and
allow the battery to cool down before
restarting.
AC adapter is not
compatible with eo
TufTab a7230X.
Check to make sure that the AC adapter
used to charge the batteries is the unit
that came with your eo TufTab a7230X.