Troubleshooting, Ap pe nd ix, Power – Kawai CN35 Owner’s Manual User Manual

Page 122: Sound, Pedals

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122

Ap

pe

nd

ix

The tables below summarise issues that may be experienced with the CN35 digital piano, explaining the typical

cause(s), and recommended solution(s).

„

Power

Issue

Possible Cause and Solution

Page no.

The instrument does not turn on.

Check that the power cable is firmly attached to the instrument, and

connected to an AC outlet.

p. 14

The instrument turns itself off after a period of
inactivity.

Check that the ‘Auto Power Off’ function is not enabled.

p. 115

„

Sound

Issue

Possible Cause and Solution

Page no.

The instrument is turned on, however
no sound is produced when the keys are
pressed.

Check that the MASTER VOLUME slider is not set to the lowest

position.

p. 14

Check that a pair of headphones (or headphone adaptor plug) are not

connected to the PHONES jacks.

p. 15

Check that the ‘Local Control’ setting in the MIDI Settings menu is set

to On.

“CN35 MIDI

Settings Manual”

p. 5

The sound distorts when playing at very
loud volume levels.

Check that the MASTER VOLUME slider is set to an appropriate level,

reducing the volume if excessive distortion is heard.

If connecting the instrument to an amplifier/mixer using the Line Out

jacks, reduce the value of the ‘Line Out Volume’ setting in the Basic

Settings menu

p. 14

Strange sounds or noises are heard when
playing with piano sounds.

The CN35 digital piano attempts to reproduce the rich variety of tones

created by an acoustic grand piano as accurately as possible. This

includes string and damper resonances, key-off noises, and other

subtle characteristics that contribute to the overall piano playing

experience.

While these additional tones are intended to enhance the realism of

the instrument, it is possible to reduce their prominence, or disable the

effects altogether using the settings in the Virtual Technician menu.

p. 89

The top 18 notes of the keyboard sustain
for longer than neighbouring notes, even
when the damper pedal is not pressed.

This is the correct behaviour, and intended to reproduce the undamped

notes (typically the top two octaves) of an acoustic grand piano.

„

Pedals

Issue

Possible Cause and Solution

Page no.

The pedals are unreliable or do not function
at all.

Check that the pedal cable is firmly connected to the instrument.

p. 118

When depressing a pedal, the pedal board
flexes and is not firm.

Check that the pedal support bolt is fully extended.

p. 118

Troubleshooting

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