Epson EcoTank ET-4550 - Manual (Page 121)

❏ When you place multiple originals on the scanner glass to scan them separately, but they are scanned onto a
single file, place the originals at least 20 mm (0.8 inch) apart. If the problem continues, place one original at a
time.
❏ Set the scan area correctly.
❏ When scanning using the thumbnail preview in EPSON Scan, move the original 4.5 mm (0.18 inch) away from
the edges of the scanner glass.
❏ When using the thumbnail preview for a large original in Home Mode or Professional Mode in EPSON Scan,
the scanning area may not be correct. When previewing in EPSON Scan, create marquees of the area you want
to scan on the Preview tab in the Preview window.
❏ If Auto Photo Orientation in EPSON Scan does not work as intended, see the EPSON Scan help.
❏ Clear Auto Photo Orientation in EPSON Scan.
❏ When scanning with EPSON Scan the available scanning area may be restricted if the resolution setting is too
high. Lower the resolution or adjust the scanning area in the Preview window.
Related Information
& “Placing Originals” on page 31
& “Cleaning the Scanner Glass” on page 90
The Scanned Image Problem Could Not be Cleared
If you have tried all of the solutions and have not solved the problem, click Configuration in the EPSON Scan
window, and then click Reset All on the Other tab to initialize the EPSON Scan settings. If initialization does not
solve the problem uninstall and re-install EPSON Scan.
Related Information
& “Uninstalling Applications” on page 99
& “Installing Applications” on page 101
Other Scanning Problems
Thumbnail Preview Does Not Work Properly
See the EPSON Scan help.
Related Information
& “EPSON Scan (Scanner Driver)” on page 96
Scanning Is Too Slow
Lower the resolution.
User's Guide
Solving Problems
121