Scanning stops when scanning to pdf/multi-tiff, Problems when sending and receiving faxes, Cannot send or receive faxes – Epson EcoTank ET-4550 User Manual

Page 122: Scanning stops when scanning to pdf/ multi-tiff

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Scanning Stops when Scanning to PDF/Multi-TIFF

❏ When scanning using EPSON Scan, you can scan up to 999 pages in PDF format and up to 200 pages in Multi-

TIFF format. When scanning using the control panel, you can scan up to 50 pages in PDF format and in Multi-
TIFF format.

❏ When scanning large volumes, we recommend scanning in grayscale.
❏ Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.
❏ Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.

Related Information

&

Scan Mode” on page 17

Problems when Sending and Receiving Faxes

Cannot Send or Receive Faxes

❏ Use Check Fax Connection on the control panel to run the automatic fax connection check. Try the solutions

printed on the report.

❏ Check the Line Type setting. Setting this to PBX may solve the problem. If your phone system requires an

external access code to get an outside line, register the access code to the printer, and enter # (hash) at the
beginning of a fax number when sending.

❏ If a communication error occurs, change the Fax Speed setting to Slow(9,600bps) on the control panel.
❏ Check that the telephone wall jack works by connecting a phone to it and testing it. If you cannot make or

receive calls, contact your telecommunication company.

❏ To connect to a DSL phone line, you need to use a DSL modem equipped with a built-in DSL filter, or install a

separate DSL filter to the line. Contact your DSL provider.

❏ If you are connecting to a DSL phone line, connect the printer directly to a telephone wall jack to see if the

printer can send a fax. If it works, the problem may be caused by the DSL filter. Contact your DSL provider.

❏ Enable the ECM setting on the control panel. Color faxes cannot be sent or received when ECM is off.
❏ To send or receive faxes using the computer, make sure that the printer is connected using a USB cable or to a

network, and that the printer driver and the PC-FAX Driver have been installed on the computer. The PC-FAX
Driver is installed together with the FAX Utility.

User's Guide

Solving Problems

122

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