Refilling ink, Improving print and scan quality, Network service and software information – Epson EcoTank ET-4550 User Manual

Page 5: Solving problems

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Registering Contacts. . . . . . . . . . . . . . . . . . . . . 70
Registering Grouped Contacts. . . . . . . . . . . . . . 70
Registration and Backup of Contacts Using a
Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Sending Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Basic Fax Sending Operations. . . . . . . . . . . . . . .71
Various Ways of Sending Faxes. . . . . . . . . . . . . . 72

Receiving Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Setting Receiving Mode. . . . . . . . . . . . . . . . . . . 74
Various Ways of Receiving Faxes. . . . . . . . . . . . .75
Saving Received Faxes on a Computer. . . . . . . . . 76

Using Other Faxing Features. . . . . . . . . . . . . . . . . .77

Printing Fax Report and List. . . . . . . . . . . . . . . .77

Reprinting Received Faxes. . . . . . . . . . . . . . . . . . . 78

Refilling Ink

Checking the Ink Levels. . . . . . . . . . . . . . . . . . . . . 79

Checking the Ink Levels - Windows. . . . . . . . . . .79
Checking the Ink Levels - Mac OS X. . . . . . . . . . 79

Ink Bottle Codes. . . . . . . . . . . . . . . . . . . . . . . . . . 79

Ink Bottle Handling Precautions. . . . . . . . . . . . . . . 80

Refilling the Ink Tanks. . . . . . . . . . . . . . . . . . . . . . 81

Improving Print and Scan Quality

Checking and Cleaning the Print Head. . . . . . . . . . 84

Checking and Cleaning the Print Head -
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . 84
Checking and Cleaning the Print Head -
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Checking and Cleaning the Print Head -
Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Replacing Ink inside the Ink Tubes. . . . . . . . . . . . . 86

Replacing Ink inside the Ink Tubes - Windows. . . 86
Replacing Ink inside the Ink Tubes - Mac OS X. . 86

Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . 86

Aligning the Print Head - Control Panel. . . . . . . 86
Aligning the Print Head - Windows. . . . . . . . . . .87
Aligning the Print Head - Mac OS X. . . . . . . . . . 88

Cleaning the Paper Path for Ink Smear. . . . . . . . . . 88

Cleaning the ADF. . . . . . . . . . . . . . . . . . . . . . . . . 88

Cleaning the Scanner Glass. . . . . . . . . . . . . . . . . . .90

Network Service and Software
Information

Epson Connect Service. . . . . . . . . . . . . . . . . . . . . .92

Web Config. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Running Web Config on a Web Browser. . . . . . . 93
Running Web Config on Windows. . . . . . . . . . . 93
Running Web Config on Mac OS X. . . . . . . . . . . 93

Windows Printer Driver. . . . . . . . . . . . . . . . . . . . . 94

Restricting Settings for the Windows Printer
Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Making Operation Settings for the Windows
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . 95

Mac OS X Printer Driver. . . . . . . . . . . . . . . . . . . . 95

Making Operation Settings for the Mac OS X
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . 96

EPSON Scan (Scanner Driver). . . . . . . . . . . . . . . . 96

Epson Event Manager. . . . . . . . . . . . . . . . . . . . . . .96

PC-FAX Driver (Fax Driver). . . . . . . . . . . . . . . . . .97

FAX Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Epson Easy Photo Print. . . . . . . . . . . . . . . . . . . . . 98

E-Web Print (for Windows Only). . . . . . . . . . . . . . 98

EPSON Software Updater. . . . . . . . . . . . . . . . . . . .99

EpsonNet Config. . . . . . . . . . . . . . . . . . . . . . . . . . 99

Uninstalling Applications. . . . . . . . . . . . . . . . . . . . 99

Uninstalling Applications - Windows. . . . . . . . . 99
Uninstalling Applications - Mac OS X. . . . . . . . 100

Installing Applications. . . . . . . . . . . . . . . . . . . . . 101

Updating Applications and Firmware. . . . . . . . . . 101

Solving Problems

Checking the Printer Status. . . . . . . . . . . . . . . . . .103

Checking Messages on the LCD Screen. . . . . . . 103
Checking the Printer Status - Windows. . . . . . . 104
Checking Printer Status - Mac OS X. . . . . . . . . 104

Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 104

Removing Jammed Paper from Inside the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Removing Jammed Paper from the Paper
Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Removing Jammed Paper from the Rear Cover. 108
Removing Jammed Paper from the ADF. . . . . . 109

Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 111

Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . 112
No Paper Feeds. . . . . . . . . . . . . . . . . . . . . . . . 112
Several Sheets of Paper are Fed at a Time. . . . . . 112
Original Does Not Feed in the ADF. . . . . . . . . .112

Power and Control Panel Problems. . . . . . . . . . . . 113

Power Does Not Turn On. . . . . . . . . . . . . . . . . 113
Power Does Not Turn Off. . . . . . . . . . . . . . . . . 113
LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 113

Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . 113

User's Guide

Contents

5

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