Printer does not recognize optional tray 2, Duplex unit does not operate correctly, Cannot print from digital camera using pictbridge – Lexmark 9300 Series User Manual

Page 153: Print troubleshooting

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May need to reconnect
power supply

1

Press

to turn the printer off.

2

Disconnect the power cord from the wall outlet.

3

Gently remove the power supply from the printer.

4

Reconnect the power supply to the printer.

5

Plug the power cord into the wall outlet.

6

Press

to turn the printer on.

Software may not be
installed correctly

1

Uninstall the printer software, and then reinstall it. For more information, see
“Removing and reinstalling the software” on page 185.

2

If the software still does not install correctly, visit our Web site at
www.lexmark.com

to check for the latest software.

a

In all countries or regions except the United States, select your country or region.

b

Click the links for drivers or downloads.

c

Select your printer family.

d

Select your printer model.

e

Select your operating system.

f

Select the file you want to download, and then follow the directions on the
computer screen.

Printer does not recognize optional Tray 2

Printer does not recognize optional Tray 2

Make sure the connection between the optional Tray 2 and the printer
is secure.

Make sure the printer is aligned properly with the Tray 2 base.

For more information, see “Installing the optional Tray 2” on page 16.

Tray 2 does not operate correctly

Duplex unit does not operate correctly

Duplex unit may not be
installed correctly

1

Remove the duplex unit.

2

Reinstall the duplex unit.

For more information, see “Paper jam in the duplex unit” on page 168.

Cannot print from digital camera using PictBridge

Enable PictBridge printing
from camera

Enable PictBridge printing on the camera by selecting the correct USB mode. For more
information, see the digital camera documentation.

Make sure the camera is
PictBridge-enabled

1

Disconnect the camera.

2

Connect a PictBridge-enabled digital camera to the PictBridge port. See the digital
camera documentation to determine whether it is PictBridge-enabled.

Check USB cable

Use only the USB cable that came with the camera.

Remove memory cards

Remove any memory cards from the printer.

Check messages

If an error message appears on the display, see “Error messages” on page 175.

Print troubleshooting

“Improving print quality” on page 154

“Poor text and graphic quality” on page 155

“Poor quality at the edges of the page” on page 156

153

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