Lexmark 9300 Series - Manual (Page 155)

Check print cartridges If the document still does not have the print quality you want, follow these steps:
1 Align the print cartridges. For more information, see “Aligning print cartridges” on
page 144.
If print quality has not improved, continue to step 2.
2 Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge
nozzles” on page 145.
If print quality has not improved, continue to step 3.
3 Remove and reinsert the print cartridges. For more information, see “Removing a used
print cartridge” on page 142 and “Installing print cartridges” on page 142.
If print quality has not improved, continue to step 4.
4 Wipe the print nozzles and contacts. For more information, see “Wiping the print
cartridge nozzles and contacts” on page 145.
If print quality is still not satisfactory, replace the print cartridges. For more information,
see “Ordering supplies” on page 147.
Poor text and graphic quality
• Blank pages
• Dark print
• Faded print
• Incorrect colors
• Light and dark bands in print
• Skewed lines
• Smudges
• Streaks
• White lines in print
Check ink Check the ink levels, and install new print cartridges if necessary.
Review steps to
improve print quality See “Improving print quality” on page 144.
Remove sheets as they
are printed To avoid ink smudging when you are working with the following media, remove each sheet
as it exits, and allow it to dry:
• Documents with graphics or images
• Heavyweight matte or glossy paper
• Transparencies
• Labels
• Envelopes
• Iron-on transfers
Note: Transparencies may take up to 15 minutes to dry.
Remove photos as they
are printed Photos printed on photo paper require more drying time.
• To prevent smudging or scratching, avoid touching the printed surface with your fingers
or sharp objects.
• For best results, remove each sheet individually from the paper exit tray, and allow the
prints to dry at least 24 hours before stacking, displaying, or storing.
Use a different brand of
paper Each paper brand accepts ink differently and prints with color variations.
If you are printing photos or other high-quality images, for best results use Lexmark
PerfectFinish Photo Paper or Lexmark Photo Paper.
Note: Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible
with this type of paper.
Check paper condition Use only new, unwrinkled paper.
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