Can send but not receive faxes – Lexmark 9300 Series User Manual

Page 163

Advertising
background image

Disable Call Waiting
temporarily

Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving
a fax. Call your telephone company to obtain the keypad sequence for temporarily disabling
Call Waiting.

Do you have Voice
Mail service?

Voice Mail offered through your local telephone company may disrupt fax transmissions. To
enable both Voice Mail and the printer to answer calls:

See “Setting the distinctive ring” on page 135. Setting selections include single ring,
double ring, triple ring, and any ring.

Consider adding a second telephone line for the printer.

Check country code

Make sure the country code has been set for the country or region where you are operating
the printer:

1

From the control panel, press

or

repeatedly until

Setup is highlighted.

2

Press .

3

Press

or

repeatedly until

Change Printer Default Settings is

highlighted.

4

Press .

5

Look down at the

Country menu item to see the user default setting indicated by an *.

6

If you want to change the County Code:

a

Press

or

repeatedly until you reach the

Country menu item.

b

Press

or

repeatedly until the country or region where you are operating the

printer appears.

c

Press

to save the setting.

Is your printer memory
full?

1

Dial the receiving number.

2

Scan the original document one page at a time.

Can send but not receive faxes

Load paper

Load paper to print any faxes that have been stored in the printer.

Check if Auto Answer is
on

If Auto Answer is on:

The printer will answer after the preset number of telephone rings.

If you are using a distinctive ring, see “Setting the distinctive ring” on page 135.

To check whether Auto Answer is on:

1

From the control panel, press

or

repeatedly until

Fax is highlighted.

2

Press .

3

Press

or

repeatedly until you reach the

Auto Answer menu item.

4

Check to see if

On is selected.

5

If not, press

or

until

On appears.

6

Press

to save.

Check ink

Check the ink levels, and install a new print cartridge if necessary.

163

Advertising