Lexmark 9300 Series - Manual (Page 181)

Error message Solution
Failed to Connect Resend the fax. There may have been a problem with the quality of the
telephone line connection.
Place a test call to the telephone number to which you want to send a
fax to make sure that it is working correctly.
If the telephone line is being used by another device, wait until the other
device is finished before sending the fax.
Make sure that the printer is detecting a dial tone.
• For more information, see “Sending a fax while listening to a call (On
Hook Dial)” on page 129.
• Check the Dial Method setting.
1 Listen for a dial tone. If you hear a dial tone, but the printer hangs
up without dialing, this means it did not recognize the dial tone.
2 From the control panel, press or repeatedly until Fax is
highlighted.
3 Press .
The Fax Mode menu appears.
4 Press or repeatedly until Fax Setup is highlighted.
5 Press .
6 Press or repeatedly until Dialing and Sending is
highlighted.
7 Press .
The Dialing and Sending menu appears.
8 Press or repeatedly until the option for Dial Method is
highlighted.
9 Choose your dialing method.
10 Press .
Fax Error The fax machines have stopped communicating.
Resend the fax. There may have been a problem with the quality of the
telephone line connection.
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