Polycom SOUNDPOINT SIP 3.1 - Manual (Page 107)

Configuring Your System
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To map a chained list of actions to a soft key:
1. Configure speed dial index 2 in contact directory with a regular phone
number. For example, enter “2900” in the contact field.
2. Configure speed dial index 1 in contact directory with “!2” in contact
field.
3. Update the sip.cfg configuration as follows:
softkey.1.label = ChainAct
softkey.1.action = $S1$$Tinvite$
softkey.1.use.idle = 1
4. Reboot the phone.
soft key chainact if you press phone dials number 2900
To map the Do Not Disturb Enhanced Feature Key sequence to a soft key:
1. Update sip.cfg as follows:
softkey.1.label = DND
softkey.1.action = $FDoNotDisturb$
softkey.1.use.idle = 1
2. Reboot the phone.
A DND soft key is displayed on the phone when it is in the idle state.
When the DND soft key is pressed, the Do Not Disturb icon is displayed.
When another party calls, the phone does not ring and the other party
hears a busy dial tone.
To map a Send to Voice Mail Enhanced Feature Key sequence to a soft key:
1. Update sip.cfg as follows:
softkey.2.label = ToVMail
softkey.2.action = ^*55$P1N10$$Tinvite$
softkey.2.use.alerting = 1
2. Reboot the phone.
When another party calls, the ToVMail soft key is displayed. When the
user presses ToVMail soft key, the other party is transferred to voice mail.
Note The exact star code to transfer the active call to Voice Mail will differ depending on
your call server.