Polycom SOUNDPOINT SIP 3.1 User Manual

Page 111

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Configuring Your System

4 - 57

Two types of redundancy are possible:

• Fail-over: In this mode, the full phone system functionality is preserved by

having a second equivalent capability call server take over from the one

that has gone down/off-line. This mode of operation should be done

using DNS mechanisms or “IP Address Moving” from the primary to the

back-up server.

• Fallback: In this mode, a second less featured call server (router or

gateway device) with SIP capability takes over call control to provide basic

calling capability, but without some of the richer features offered by the

primary call server (for example, shared lines, presence, and Message

Waiting Indicator). Polycom phones support configuration of multiple

servers per SIP registration for this purpose.

In some cases, a combination of the two may be deployed.

For more information, refer to “Technical Bulletin 5844: SIP Server Fallback

Enhancements on SoundPoint IP Phones” at

http://www.polycom.com/usa/en/support/voice/soundpoint_ip/VoIP_T

echnical_Bulletins_pub.html

.

Configuration changes can performed centrally at the boot server:

DNS SIP Server Name Resolution

If a DNS name is given for a proxy/registrar address, the IP address(es)

associated with that name will be discovered as specified in RFC 3263. If a port

is given, the only lookup will be an A record. If no port is given, NAPTR and

Note

Your SIP server provider should be consulted for recommended methods of
configuring phones and servers for fail-over configuration.

Warning

Prior to SIP 2.1, the reg.x.server.y parameters (refer to

Registration <reg/>

on

page

A-107

) could be used for fail-over configuration. The older behavior is no

longer supported. Customers that are using the reg.x.server.y. configuration
parameters where y>=2 should take care to ensure that their current deployments
are not adversely affected. For example the phone will only support advanced SIP
features such as shared lines, missed calls, presence with the primary server (y=1).

Central

(boot server)

Configuration file:
sip.cfg

Specify global primary and fallback server configuration parameters.

For more information, refer to

Protocol <voIpProt/>

on page

A-6

.

Configuration file:
phone1.cfg

Specify per registration primary and fallback server configuration
parameters values that override those in sip.cfg.

For more information, refer to

Registration <reg/>

on page

A-107

.

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