Polycom SOUNDPOINT SIP 3.1 User Manual

Page 123

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Configuring Your System

4 - 69

When a phone is configured with a DNS server, it will behave as follows by

default:

An initial attempt to resolve a hostname that is within the static DNS

cache, for example to register with its SIP registrar, results in a query to the

DNS.

If the initial DNS query returns no results for the hostname or cannot be

contacted, then the values in the static cache are used for their configured

time interval.

After the configured time interval has elapsed, a resolution attempt of the

hostname will again result in a query to the DNS.

If a DNS query for a hostname that is in the static cache returns a result,

the values from the DNS are used and the statically cached values are

ignored.

When a phone is not configured with a DNS server, it will behave as follows

An attempt to resolve a hostname that is within the static DNS cache will

always return the results from the static cache.

Support for negative DNS caching as described in RFC 2308 is also provided

to allow faster failover when prior DNS queries have returned no results from

the DNS server

.

For more information, go to

http://tools.ietf.org/html/rfc2308

.

Configuration changes can be performed centrally at the boot server:

Configuration File Examples

Example 1
This example shows how to configure static DNS cache using A records IP

addresses in SIP server address fields.
When the static DNS cache is not used, the sip.cfg configuration would look

as follows:

reg.1.address="1001"

reg.1.server.1.address="172.23.0.140"

reg.1.server.1.port="5075"

Central

(boot server)

Configuration file:
sip.cfg

Specify DNS NAPTR, SRV, and A records for use when the phone is
not configured to use a DNS server.

For more information, refer to

DNS Cache <dns/>

on page

A-100

.

Polycom recommends that you create another file with your organization’s
modifications. If you must change any Polycom templates, back them up first.

For more information, refer to the “Configuration File Management on SoundPoint
IP Phones” whitepaper at

www.polycom.com/support/voice/

.

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