Call forward, Call forward –20 – Polycom SOUNDPOINT SIP 3.1 User Manual

Page 74

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Administrator’s Guide SoundPoint IP / SoundStation IP

4 - 20

The individual parties within a conference can be managed. New parties can

be added and information about the conference participants can be viewed

(for example, names, phone numbers, send/receive status or media flow,

receive and transmit codecs, and hold status).
Configuration changes can be performed centrally at the boot server:

Call Forward

The phone provides a flexible call forwarding feature to forward calls to

another destination. Call forwarding can be applied in the following cases:

Automatically to all calls

Calls from a specific caller (extension)

When the phone is busy

When Do Not Disturb is active

After an extended period of alerting
The user can elect to manually forward calls while they are in the alerting state

to a predefined or manually specified destination. The call forwarding feature

works in conjunction with the distinctive incoming call treatment feature

(refer to

Distinctive Incoming Call Treatment

on page

4-6

). The user’s ability

to originate calls is unaffected by all call forwarding options. Each registration

has its own forwarding properties.
Server-based call forwarding is active if the feature is enabled on both the

phone and the server and the phone is registered. If server-based call

forwarding is enabled on any of the phone’s registrations, the other

registrations are not affected.
Server-based call forwarding will behave the same as per-SIP 2.1 feature with

the following exceptions:

There is no indication on the phone’s user interface whether or not

server-based call forwarding is active.

If server-based call forwarding is enabled, but inactive, and the user

selects the call forward soft key, the “moving arrow” icon does not appear

on the user’s phone (incoming calls are not forwarded).

Central

(boot server)

Configuration file:
sip.cfg

Turn this feature on or off.

For more information, refer to

Feature <feature/>

on page

A-92

.

Note

Server-based call forwarding is disabled if Shared Call Appearance or Bridged Line
Appearance is enabled.

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