Document Outline

• North American Regulatory Information
  • Safety
  • Enhanced 911 Configuration
  • Radio-frequency Interference
  • Telecommunication registration
  • Network Connection
    • Canada and US
  • Hearing Aid Compatibility
  • Electromagnetic Compatibility
  • Telephone Company Registration
  • Use of a Music Source
  • Rights of the Telecommunications Company
  • Repairs
  • Canadian Regulations - please read carefully
    • US Regulations - please read carefully
      • Federal Communications Commission (FCC) Notice
      • EMI/EMC (FCC Part 15)
      • Important Safety Instructions
  • International Regulatory Information
    • Safety
    • Additional Safety Information
  • Limited Warranty
    • Exclusions
    • Warranty Repair Services
    • After Warranty Service
• BCM 3.5 program updates
  • Security changes
  • New hardware
    • Global Analog Trunk Module (GATM)
      • GATM switch settings
      • Wiring the GATM
    • Auxiliary equipment
      • T7316E Business Series Terminal and KIMs
  • Market profile changes
  • Product and documentation updates
• BCM 3.0.1 program updates
  • Initializing the hard disk (single-disk system)
  • Product and documentation updates
• BCM 3.0 program updates
  • Platform compatibility
  • Explaining Double Density
    • Setting module DIP switches for double density
      • ASM 8 switch settings
      • DSM16/DSM 32 single density switch settings (upgraded system)
      • DSM16+ and DSM 32+ double density switch settings (upgraded system)
      • CTM, CTM8 and 4X16 (CTM/DSM) switch settings
  • Upgrading from a standard system
  • Initializing the hard disk (single-disk system)
  • Product and documentation updates
• Preface
  • Symbols used in this guide
  • Text conventions
  • Acronyms
  • Related publications
  • System documentation map
    • Installation documentation
    • Operations documentation
    • Call Management documentation
    • Unified Manager and hardware maintenance documentation
  • How to get help
    • Presales Support (CSAN)
• Chapter 1
• Introducing the Business Communications Manager
  • Business Communications Manager system components
    • Computer components
    • Hardware components
    • Telephony components
    • Data networking components
    • Media Services Card
      • MSC IP call processing hardware
    • Connection ports
    • BCM1000 LEDs
  • System options
    • Telephony features and options
    • Data features
  • Business Communications Manager expansion unit
  • Installation process overview
• Chapter 2
• Telephony hardware
  • Media bay module common features
    • LEDs
    • Power connections
    • DIP switches
  • Trunk media bay modules
    • Digital Trunk media bay module
    • Caller ID Trunk media bay module
    • Basic Rate Interface media bay module
  • Station media bay modules
    • Digital Station media bay module
    • 4X16 media bay module
    • Analog Station media bay module
  • Specialized media bay modules
    • DECT media bay module
    • Fiber Expansion media bay module
  • Telephones and adapters
    • Portable systems
      • Companion system components
      • DECT system components
      • T7406 system components
      • NetVision system components
• Chapter 3
• Auxiliary requirements
  • Computer specifications
  • Browser requirements
    • Preloading Java class files on your workstation
    • Optimizing Unified Manager speed
• Chapter 4
• Selecting the media bay modules for your system
  • Selecting the trunk media bay modules
  • Selecting the station media bay modules
  • Upgrading from an existing Norstar system
  • Determining system capacity
    • Understanding DS30 channel numbers
    • Setting Offsets
    • Determining module channel requirements
• Chapter 5
• Installing the BCM1000
  • Preparation checklist
    • Environment checklist
    • Electrical requirements
    • Internal wiring requirements
      • Digital loop
      • Analog loop
  • System equipment and supplies
    • Basic hardware
    • Optional equipment
      • Companion equipment
      • Other cordless systems
    • Equipment for Installing the BCM1000
  • Installing the BCM1000 in a rack
    • Attaching the rack mounting brackets
    • Installing the BCM1000 into the rack
  • Installing the BCM1000 on the wall
  • Installing the BCM1000 on a flat surface
  • Replacing your BCM1000 hardware
• Chapter 6
• Installing the BCM1000e (expansion unit)
  • Installing the BCM1000e into a rack
    • Attaching the mounting brackets
    • Attaching the BCM1000e to the rack
  • Installing the BCM1000e on the wall
  • Installing the BCM1000e on a flat surface
  • Connecting the BCM1000e to the BCM1000
• Chapter 7
• Setting media bay module DIP switches
  • Rules for assigning DS30 channels
    • Notes about assigning modules
    • Choosing the assigned order for modules
  • Determining module DIP switch settings
  • Setting the DIP switches on the modules
  • Line and extension numbers for specific modules
    • DTM switch settings
    • BRI switch settings
    • CTM switch settings
    • 4X16 switch settings
    • ASM 8 switch settings
    • DSM switch settings
    • DECT switch settings
    • FEM switch settings
• Chapter 8
• Installing media bay modules
  • Shutting down the system
  • Installing a media bay module
  • Reconnecting the equipment
  • Replacing media bay modules
  • Installation/replacement troubleshooting
• Chapter 9
• Starting the system
  • Checking power and wiring
    • Checking system power and status
  • Connecting the data networking hardware
    • Connecting the cards
      • Connecting wiring to the LAN card
      • Connect wiring to the WAN card
      • Connect wiring to the modem card
    • Replacing the cards
  • Setting initial system configurations
    • Required data parameters
    • Default IP settings
    • Connecting when there is an IP address conflict
      • Using a null modem serial cable
      • Using an Ethernet crossover cable
  • Entering the software keycodes
    • Regenerating keys after system replacement
• Chapter 10
• Wiring the modules
  • Module wiring warnings
  • Connecting media bay modules to Service Providers
  • Wiring media bay modules to internal connections
  • FEM wiring
    • Connecting the fiber cables
• Chapter 11
• Installing telephones and peripherals
  • System telephones
  • Analog terminal adapter
  • Central Answering Position (CAP)
  • Telephone port and DN cross-reference
  • Installing an emergency telephone
  • Installing IP telephones
  • Installing radio-based portable systems
    • Companion portable system
    • DECT Systems
    • T7406 cordless systems
  • Moving telephones
• Chapter 12
• Installing the Companion system
  • The Companion cordless system
    • Companion components
  • Installing the Companion hardware
    • Installing a RPI for the base stations
      • Mounting the RPI unit
      • Wiring the and connecting the RPI
    • Installing Companion base stations
      • Positioning a Companion base station
      • Attaching a Companion base station
    • Registering Companion telephones
    • Restarting the system
    • Installing external antennas and lightning surge protection
      • Read before you install equipment
      • Installing antennas (United States of America)
      • Installing a lightning surge protector (USA)
      • Installing antennas (Canada)
• Chapter 13
• Installing Analog Terminal Adapters
  • Before installation
    • Environmental requirements
    • Operating requirements
      • Analog transmission parameters
  • Connecting the ATA 2
  • Mounting the ATA 2
    • Determining the ATA 2 extension number
    • Configuring the ATA 2
      • Testing the ATA 2
  • ATA 2 data communication
    • Data transmission requirements
    • FAX and modem transmission compatibility
  • Installing a data communication device
• Chapter 14
• Installing optional telephony equipment
  • Auxiliary ringer
    • Auxiliary ringer programming
  • External paging system
    • Connecting the paging system
  • External music source
    • Music on hold specifications
    • Connecting the external music source
    • External music source programming
• Chapter 15
• Troubleshooting
  • Using the System Status Monitor to monitor LEDs
  • Emergency telephone does not function
  • ATA 2 does not function
    • Checking the wiring
    • Checking for dial tone at the ATA 2
    • Checking for trunk line dial tone to the ATA 2
• Chapter 16
• Preparing hardware for maintenance or upgrades
  • Special tools
  • Shutting down the system software
  • Shutting down the system hardware
    • Removing the top cover from the unit
    • Removing the front bezel
  • Restarting the system
    • Restoring the system to operation
    • Software restart
• Chapter 17
• Replacing the hard disk
  • Removing the hard disk
  • Installing a new hard disk
  • Initializing the hard disk (single-disk system)
  • Installing the mirrored disk controller
    • Installing the RAID board
    • Connecting the RAID board
      • Connecting RAID board ribbon cables
    • Routing power for mirrored systems
      • Power routing for 2.5 hardware
      • Power routing for 2.0 hardware
    • RAID board LEDs
    • Controlling and monitoring mirroring operations
• Chapter 18
• Adding or replacing a cooling fan
  • Troubleshooting fan operation
  • Removing a fan from the BCM1000
    • Replacing the cooling fan
  • Removing a fan from the BCM1000e
    • Replacing a fan into the BCM1000e
• Chapter 19
• Replacing a power supply
  • Replacing a standard power supply
    • Removing the standard power supply
    • Installing a standard power supply
  • Upgrading to a redundant power supply
    • Setting up the base unit
    • Installing the redundant power supply
  • Replacing a redundant power supply module
  • Replacing a power supply in an BCM1000e
• Chapter 20
• Replacing data cards and processing hardware
  • Replacing data cards
    • Removing a data card
    • Installing the card
  • Replacing PECs
    • Removing PECs
    • Installing a PEC
  • Replacing memory
    • Replacing memory DIMM chips
  • Replacing the clock/calendar battery
    • Removing the clock/calendar battery
    • Installing the new battery
• Chapter 21
• Replacing telephones
  • Determining the status of a telephone
  • Replacing telephones with different models
    • Status of the replaced telephone
• System region attributes
  • Core software and regions
  • Languages
  • Caller ID displays
  • Companding law by region
  • ISDN line services
  • Mobility services by region
  • Media bay module availability by region
  • Trunk availability by region
    • BRI and PRI line types
  • Defining time zones by country and language
  • System defaults
• Media bay module combinations
  • Combining CTMs and 4X16s
  • Fully-loaded setup
  • DECT combinations
  • Changing configurations
  • System setup
  • Set DNs and port numbers
• Glossary
• Index