A customer support, Tallygenicom customer support center, Tallygenicom supplies department – Tally Genicom 6600 User Manual

Page 267: Customer support, Tallygenicom customer support center important

Advertising
background image

267

A

Customer Support

TallyGenicom Customer Support Center

IMPORTANT

Please have the following information available prior to calling the
TallyGenicom Customer Support Center:

•

Model number

•

Serial number (located on the back of the printer)

•

Installed options (i.e., interface and host type if applicable to the problem)

•

Configuration printout. Go to the Help Menu on the control panel menu,
then press the MENU/ENTER key to print a configuration report.

•

Is the problem with a new install or an existing printer?

•

Description of the problem (be specific)

•

Good and bad samples that clearly show the problem (faxing of these
samples may be required)

Americas

(714) 368-2686

Europe, Middle East, and Africa

(31) 24 6489 311

Asia Pacific

(65) 6548 4114

China

(86) 800-999-6836

http://www.tallygenicom.com/service/default.aspx

TallyGenicom Supplies Department

Contact the TallyGenicom Supplies Department for genuine TallyGenicom
supplies.

Americas

(800) 733-1900

Europe, Middle East, and Africa

33 (0) 1 46 25 19 07

Asia Pacific

(65) 6548 4116

or (65) 6548 4182

China

(86) 400-886-5598

http://www.tallygenicom.com/supplies/default.aspx

Advertising