A customer support, Tallygenicom customer support center, Tallygenicom supplies department – Tally Genicom 6600 User Manual
Page 267: Customer support, Tallygenicom customer support center important
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Customer Support
TallyGenicom Customer Support Center
IMPORTANT
Please have the following information available prior to calling the
TallyGenicom Customer Support Center:
•
Model number
•
Serial number (located on the back of the printer)
•
Installed options (i.e., interface and host type if applicable to the problem)
•
Configuration printout. Go to the Help Menu on the control panel menu,
then press the MENU/ENTER key to print a configuration report.
•
Is the problem with a new install or an existing printer?
•
Description of the problem (be specific)
•
Good and bad samples that clearly show the problem (faxing of these
samples may be required)
Americas
(714) 368-2686
Europe, Middle East, and Africa
(31) 24 6489 311
Asia Pacific
(65) 6548 4114
China
(86) 800-999-6836
TallyGenicom Supplies Department
Contact the TallyGenicom Supplies Department for genuine TallyGenicom
supplies.
Americas
(800) 733-1900
Europe, Middle East, and Africa
33 (0) 1 46 25 19 07
Asia Pacific
(65) 6548 4116
or (65) 6548 4182
China
(86) 400-886-5598