Calls with booking numbers, Basic functions – AASTRA 600d for Aastra 800 and OpenCom 100 User Guide EN User Manual

Page 61

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Basic Functions

59

Note

If call-waiting protection is activated on your telephone, every time a new call comes
in you will hear the call-waiting tone and see on your display whether the call is ex-
ternal or internal. If call-waiting protection is activated and you end the call, the next
waiting call will be signalled.

For more information please refer to the “Call Queue” chapter in the “OpenCom 100
Mounting and Commissioning” or “Aastra 800 Installing and Commissioning” user
guide.

Calls with Booking Numbers

By means of a booking number you can record the call data of a connection to an
external subscriber and save them in the Aastra 800 / OpenCom 100 for further evalu-
ation. Booking numbers are useful, e.g. for calculating costs per client (fees and times)
in an office. Incoming calls can also be associated with a booking number.

Notes on booking numbers

The system administrator defines the length of the entered booking number
during system configuration.

Entering a booking number during a call is possible only if the system adminis-
trator has activated this function for your user group.

For external connections established by you it is relevant how system adminis-
trator has configured the route you are using for the connection. One thing the
system administrator defines during configuration is whether a booking number is
entered via the menu during a call. He/she can, however, also specify that booking
numbers must be entered via code procedure. In that case the booking number
must be entered before the call is initiated and the connection is established. It is
entered after the routing code and before the actual destination call number.

Calls made with booking numbers can be evaluated with the OpenCount /
Aastra Count Web application of the Aastra 800 / OpenCom 100 communications
system.

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