IDEC WindSRV - Manual (Page 140)

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KEPServerEX5 Help
Solution:
Contact the OEM/Vendor for more information and support.
Unable to generate a tag database for device '<device name>'. Reason: '<reason>'
Error Type:
Warning
Source:
Runtime
Possible Cause:
The server attempted to generate tags for the specified device and failed with the specified reason.
Solution:
Correct the reason of failure and then retry the tag generation.
Unable to generate a tag database for device '<device name>'. The device is not
responding
Error Type:
Warning
Source:
Runtime
Possible Cause:
The server attempted to generate tags from the physical device and failed because the device did not respond to the
communications request.
Solution:
1. Verify that the device is powered on and that the PC running (so that the server can connect to it).
2. Verify that all cabling is correct.
3. Verify that the Device IDs are correct.
Unable to load project '<project name>'
Error Type:
Warning
Possible Cause:
The project was created in a server version that is not compatible with version that trying to load it.
Solution:
Typically this happens when a project was created in a newer version of the server and it is being opened in an older
version.
Note:
Every attempt is made to ensure backwards compatibility in the server so that projects created in older versions may
be loaded in newer versions. However, since new versions of the server and driver may have properties and
configurations that do not exist in older version, users may not be able to open or load a project created in a newer
version of the server in an older version.
Unable to write to item '<item name>'
Error Type:
Warning