IDEC WindSRV - Manual (Page 158)

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KEPServerEX5 Help
If the modem was recently installed, try stopping and restarting the server. The PC may need to be rebooted in order
for the modem settings to become available.
No comm handle provided on connect for line '<modem name>'
Error Type:
Warning
Source:
TAPI Manager
Possible Cause:
An attempt was made to connect to the modem line with no specified COMM handle.
Solution:
Make sure the modem is both installed and initialized correctly.
No dial tone on '<modem name>'
Error Type:
Information
Source:
TAPI Manager
Possible Cause:
There is no dial tone on the line.
Solution:
1. Make sure that the modem is connected.
2. The phone line may require a code or number to get an outside line or dial tone. Make sure that the Modem settings
are correctly set to automatically dial this number when a connection is made to the modem.
Remote line is busy on '<modem name>'
Error Type:
Information
Source:
TAPI Manager
Possible Cause:
The dialed location is busy.
Solution:
Hang up and then try again later.
Remote line is not answering on '<modem name>'
Error Type:
Information
Source:
TAPI Manager
Possible Cause:
The dialed modem is not answering the call.