Unable to dial on line '<modem name, Unable to start netdde, Ifix error messages – IDEC WindSRV User Manual

Page 160: Attempt to add ifix pdb item '< item name>' failed, Unable to start net dde

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KEPServerEX5 Help

TAPI Manager was unable to apply to Configuration changes to the server.

Solution:

1. Verify the cabling to the modem.
2. Verify that the modem is set to accept Configuration changes.
3. Verify that the modem is not being used by another application.

Unable to dial on line '<modem name>'

Error Type:

Information

Source:

TAPI Manager

Possible Cause:

The server is unable to have the modem dial the number because the modem is not in a state that allows dialing.

Solution:

In order to dial a number, the line must be idle. Monitor the _Mode Modem Tag and dial when it indicates an idle state.

Unable to start Net DDE

Error Type:

Warning

Source:

DDE

Possible Cause:

1. The server project is configured to allow Net DDE but was unable to launch Net DDE.
2. Net DDE Servers are not enabled to run as a service on this PC or have been completely disabled.

Solution:

1. Go to the Service manager and ensure that Net DDE services is enabled and set to automatically start.
2. Check with the IT administrator and make sure that Net DDE services are allowed. If not, have the local policy
changed to allow Net DDE.

iFIX Error Messages

The following error/warning messages may be generated. Click on the link for a description of the message.

iFIX Error Messages

Attempt to add iFIX PDB item '< item name>' failed

Failed to enable iFIX PDB support for this server [OS Error = n]

Unable to enable iFIX PDB support for this server

Unable to read '<tag name>' on device '<channel name/device name>'

Attempt to add iFIX PDB item '< item name>' failed

Error Type:

Information

Source:

NIO

Possible Cause:

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