Xp continuous access journal error codes, Calling hp – HP XP Continuous Access Software User Manual

Page 201

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XP Continuous Access Journal error codes

The XP Command View Advanced Edition Software management station or XP Remote Web
Console displays an error message when an error occurs during XP Continuous Access Journal
operations. The error message describes the error and displays an error code consisting of four
digits. The error message might also include a local array SVP error code. If you need to contact
your HP account support representative for assistance, report the error codes.

Calling HP

If you need to call you HP account support representative, provide as much information about the
problem as possible, including:

XP Command View Advanced Edition Software or XP Remote Web Console configuration
information saved on disk using the FD Dump Tool

Circumstances surrounding the error or failure

Exact content of any error messages displayed on the host systems

XP Continuous Access Journal (or other) error codes displayed by XP Command View Advanced
Edition Software or XP Remote Web Console

Reference codes and severity levels of recent service information messages (SIMs)

XP Continuous Access Journal error codes 201

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