HP Color LaserJet 9500 Multifunction Printer series - Manual (Page 115)

ENWW Receiving fax problems 99
1
4
If the phone-line connection is poor,
the fax and the receiving fax machine
slow down the transmission to adjust
for errors. Cancel and resend the fax.
Have the phone company check the phone
line.
Faxes are not printing to the MFP. The input tray that is specified for fax
feeding contains no media.
Load media. Any faxes that were received
while the input tray was empty are stored and
will be printed after the tray is refilled.
The schedule printing of faxes is set. If the schedule printing of faxes is turned on,
faxes will not print until the lock is disabled.
The MFP is out of toner. The MFP stops printing as soon as it runs out
of toner. Any faxes that are received are
stored in memory and are printed when the
toner is replaced.
Problem Cause Solution