HP Color LaserJet 9500 Multifunction Printer series - Manual (Page 258)

http://www.hp.com/go/clj9500mfp
242 Chapter 9 – Problem solving Rev. 1.0
Clearing jams from the input-tray areas
Jam in tray 1
Follow these directions to clear jams in tray 1.
1 Remove all of the media that is loaded in tray 1.
2 If the jammed media is visible, pull it up and out of the MFP. Make sure that
you have removed any pieces of torn media.
3 Open and close the upper right door to reset the MFP.
1
2
3