Mfp-output issues – HP Color LaserJet 9500 Multifunction Printer series User Manual
Page 314
298 Chapter 9 – Problem solving
Rev. 1.0
MFP-output issues
Situation
Solution
A page printed with
clipped margins.
If the page margins are clipped, you might have to print the page at a lower resolution or install
more memory. (See chapter 9 of the User Reference Guide on the CD-ROM.) Check the tray
alignment and make sure that the front and back are aligned. Check your software program to
make sure that no data extends into the unprintable area of the page.
The MFP substituted a
font different from the
disk-resident font that
was requested.
If you are using PCL, print the PCL Font Page, and verify that the font is on the disk. If you are
using PS, print the PS Font Page and make sure that the font is on the disk. If the font is not on
the disk, use the HP Web Jetadmin or the Macintosh-based HP LaserJet utility to download
the font. (See chapter 10 f the User Reference Guide on the CD-ROM.)
Data is missing, but no
MFP messages
appear.
•
Check your software program to be sure that the print file contains no errors.
•
Check your cable to make sure that it is securely connected to both the MFP and the
computer.
•
Your parallel MFP cable might be defective. Use a high-quality cable.
•
Check your network connection.