HP Color LaserJet 9500 Multifunction Printer series - Manual (Page 197)

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Missing toner This usually occurs because the wrong type is set for the media.
• Make sure that the correct type is set (see “Determining media type” on
page 171).
• Use media that the MFP supports (see “Supported types of media” on page 164).
• Keep media in its packaging, unopened, until it is to be used.
• If the issue persists, it might be necessary to adjust the transfer rate.
Media blisters Moisture trapped under the coating of coated media can expand and distort the
media when it passes through the fuser.
• Use media that the MFP supports (see “Supported types of media” on page 164).
• Keep media in its packaging, unopened, until use.
Marks across the page These marks are generally more prevalent in dark colors in high-density areas. This
can occur in extremely dry conditions.
• Make sure that the correct type is set (see “Determining media type” on
page 171).
• Keep media in its packaging, unopened, until use.
Media-related copy- and print-quality issues
Issue Recommended action