Service and support, Warranty information, Service during and after the warranty period – HP Color LaserJet 9500 Multifunction Printer series User Manual
Page 321: Extended warranty
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Warranty information 305
Service and support
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Warranty information
Service during and after the warranty period
•
If MFP hardware fails during the warranty period, contact an HP-authorized service or support provider.
•
If MFP hardware fails after the warranty period, and you have an HP Maintenance Agreement or HP SupportPack,
request service as specified in the agreement.
•
If you do not have an HP Maintenance Agreement or HP SupportPack, contact an HP-authorized service or support
provider.
Extended warranty
HP SupportPack provides coverage for the HP hardware product and all HP supplied internal components. The hardware
maintenance covers a three-year period from date of the HP product purchase. The customer must purchase
HP SupportPack within 90 days of the HP product purchase. For more information, contact the HP Customer Care Service
and HP Customer Support group.