HP Color LaserJet 9500 Multifunction Printer series User Manual

Page 315

Advertising
background image

ENWW

Solving MFP problems 299

1

9

The first page takes
much longer to print
than following pages.

•

Make sure that the message

READY

appears on the control panel.

•

Set the PowerSave feature for a longer time period. If a page that has complex formatting
takes longer to print, changing the PowerSave setting might not improve print speed. You
might want to simplify the page.

•

Make sure that Auto-OHT mode is not set or that there is less than 5% capacity in the
2,000-sheet side input tray (tray 4).

Garbled pages print,
overprints occur, or
only a portion of a page
prints.

•

Make sure that your software program is configured for the correct printer driver.

•

Your MFP interface (I/O) cable or your parallel MFP cable might be defective. Replace each
cable with a high-quality cable that you know works correctly to determine if either of the
cables is defective.

•

Set the

PERSONALITY

item in the Configuration menu to

AUTO

(See “System setup submenu”

on page 150). The MFP might have been set to PCL when a PS job was sent to the MFP, or
vice versa.

•

Data sent to the MFP might be corrupt. Try sending another file to see if it prints.

•

Try turning the MFP off and then turning it back on.

Situation

Solution

Advertising