Duplexer issues, 9duplexer issues – HP Color LaserJet 9500 Multifunction Printer series User Manual

Page 319

Advertising
background image

ENWW

Solving MFP problems 303

1

9

Duplexer issues

Situation

Solution

The print job was not printed on both sides.

•

Make sure that the option to print on both sides of the media has been
selected in the printer driver (see chapter 5 of the User Reference
Guide
on the CD-ROM).

•

Print a configuration page to make sure that the duplexer is installed
properly (see chapter 10 of the User Reference Guide on the CD-
ROM).

•

Make sure that the duplexer has been configured in the printer driver
(see

“Setting the MFP device defaults” on page 9).

•

Make sure that the software program is not overriding the printer-driver
setting.

Advertising