RKI Instruments SDM-2012 Standalone Configuration - Manual (Page 94)

89 • Troubleshooting
• No IR connection
between
instrument and
SDM-2012
• SDM-2012 is not turned
on.
• The instrument is not
correctly inserted into the
instrument cradle.
• The IR window is dirty.
1. Turn on the SDM-2012. If it does
not turn on, check that the AC
adapter is plugged into an AC
socket and to the jack on the
back of the SDM-2012.
2. Check to make sure the
instrument is inserted properly.
3. Clean the IR window on the
SDM-2012.
4. If the difficulties continue, contact
RKI Instruments, Inc. for further
instruction.
• Control buttons do
not function
correctly for
standalone
operation
• The SDM-2012 is
connected to a computer
and the PC Controller
program is running.
1. Disconnect the USB cable from
the back of the SDM-2012 if it is
connected. See the SDM-2012
PC Controlled Configuration
Operator’s Manual for
instructions to use the SDM-2012
in PC Controlled configuration.
• The COPY
function does not
copy files to the
USB drive
• The USB drive is
defective.
• The USB drive is not
inserted properly.
• The SDM-2012 is
connected to a computer,
the PC Controller program
is running, and an
instrument is turned on.
1. Perform a COPY operation with a
different USB drive.
2. Be sure that the USB drive is
inserted correctly.
3. Disconnect the SDM-2012 from
the computer.
4. If the difficulties continue, contact
RKI Instruments, Inc. for further
instruction.
• The Li-ion battery
pack in the
instrument is not
charging
• The instrument has an
alkaline battery pack
installed.
• The battery pack is faulty.
• The instrument is not in
the proper recess of the
instrument cradle.
• The instrument is not
properly inserted in the
instrument cradle.
• The charger is
malfunctioning.
1. Check to make sure your
instrument doesn’t have alkaline
battery pack installed.
2. Replace the battery pack and
attempt to charge it.
3. Be sure that the instrument is
inserted in the front recess of the
instrument cradle.
4. Be sure that the instrument is
fully inserted in the instrument
cradle.
5. If the difficulties continue, contact
RKI Instruments, Inc. for further
instruction.