Rockwell Automation 6181 Industrial Computer - Manual (Page 114)

11–4 System Troubleshooting
Publication 6181-UM001D-EN-P
If there is a problem running new software:
√
Does the software have a hardware requirement that is not present?
√
Are you using an authorized copy of the software? Some copies of
software will not work without proper activation.
√
Did the software install correctly? Re-install the software.
√
Are you following the software's instructions? Refer to the software
vendor’s user manual.
√
If the new software installed system software (DLL files) or device
drivers, reapply the current Service Pack (release) of the operating
system. Refer to Chapter 3, Initial Operation and Setup.
If there is a problem with an add-in board:
√
Is the board installed and configured correctly? Recheck jumper and
other configuration settings.
√
Are any cables incorrectly installed?
If the board is an ISA board (not Plug and Play) refer to the following
suggestions:
√
If the board uses an interrupt, run BIOS Setup and set the interrupt
used by the ISA board to Reserved. In the advanced BIOS menu,
select the PCI Configuration PCI/PNP IRQ subscreen and then
reserve the IRQ of the card.
√
If the board uses memory between 80000H and 9FFFFH, run BIOS
setup and set conventional memory to 512K.
√
If the board uses memory between C8000H and DFFFH, run BIOS
setup and reserve the appropriate memory space.
If incorrect characters are displayed or are distorted:
√
Are the display contrast and brightness controls properly adjusted?
Refer to the operating system containing the video driver for setup
functions.
√
Is the monitor compatible with the selected video mode? The
10.4-inch RAC6181 Computer display is 640x480 (VGA) resolution.
The 12.1-inch display is 800x600 (SVGA) resolution.
√
If using the integrated display, disconnect the chassis from the bezel
and check the connection to the display.