Diagnose common problems – Rockwell Automation DeviceNet Media Design Installation Guide User Manual

Page 107

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Publication DNET-UM072C-EN-P - July 2004

Correct and Prevent Network Problems 5-3

Diagnose Common
Problems

Use the following tips to diagnose and correct some of the most commonly
occurring network problems.

TIP

Most devices have some type of status display, such as
LEDs or alpha-numeric message displays. If any of your
devices display error messages, refer to the documentation
provided by the manufacturer to interpret the error codes.

problem

symptom

do this

common mode problems

nodes near the end of the trunk line stop
communicating after operating normally

the network communicates only when the
number of nodes is decreased or the trunk
length is reduced

properly configured slave devices are not
detected by the scanner

check communications at the end of the
network

check common mode voltage

move nodes from the overloaded section to
the less-overloaded section

shorten the overall length of the network
cable

move power supply in the direction of the
overloaded section of the network

move high-current nodes (e.g., valve banks)
close to the power supply

add a second power supply

break the network into 2 separate networks

bus errors

node operates intermittently (drops off
suddenly and unexpectedly)

LEDs or other displays indicate buss off
errors

Check that baud rates are set correctly. A
device with an incorrectly set baud rate
affects other nodes when the device
attempts to go online.

replace the suspected faulty device and
re-check error rates

check cables for intermittent operation by
shaking, bending or twisting the suspected
cable or connection and checking error rates

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