Dell PowerEdge R415 - Manual (Page 159)

Troubleshooting Your System 159
20 Reconnect the system to its electrical outlet and turn the system on,
including any attached peripherals.
21 As the system boots, observe any error message that appears and the
diagnostic indicators on the front of the system.
22 If the memory problem is still indicated, repeat step 14 through step 21 for
each memory module installed.
If the problem persists after all memory modules have been checked,
see "Getting Help" on page 181.
Troubleshooting an Internal USB Key
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service
and support team. Damage due to servicing that is not authorized by Dell is
not covered by your warranty. Read and follow the safety instructions that
came with the product.
1 Enter the System Setup program and ensure that the USB key port is
enabled. See "Integrated Devices Screen" on page 64.
2 Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
3 Open the system. See "Opening the System" on page 82.
4 Locate the USB key and reseat it. See "Internal USB Memory Key" on
page 107.
5 Close the system. See "Closing the System" on page 83.
6 Turn on the system and attached peripherals and check if the USB key is
functioning.
7 If the problem is not resolved, Repeat step 2 and step 3.
8 Insert a different USB key that you know works properly.
9 Close the system. See "Closing the System" on page 83.
10 Turn on the system and attached peripherals and check if the USB key is
functioning.
If the problem is not resolved, see
"Getting Help" on page 181 .
R415HOM.book Page 159 Friday, September 24, 2010 9:37 AM